What are your processing times?
We take 5-7 business days (Monday-Friday) to make and package your orders.
Do you accept returns or exchanges?
Yes, we want you to be happy with your order, but for details and exceptions head over to our shop policy page for more information.
Where do you ship from?
We are located in Anacortes Washington USA and ship with our local shipping companies.
Do you ship internationally?
Yes, on our own website we ship to these international countries: Canada, Mexico, Australia, and New Zealand. For all other countries please visit our Etsy shop where you can purchase from us there.
Are your molds handmade?
Yes we cut the blanks and housing ourselves and then we mix and pour the molds. Finally we demold, inspect the finish, trim and package everything by hand.
What materials are your molds made from?
Our molds are made from high quality platinum cure silicone.
What is a B Grade Mold?
B Grade molds have flaws in the molding cavity that effect your finished piece. The flaws are generally caused by pieces of dust, a scratch in the blank that shows in the mold, a smudge of some sort or poor trimming. All of the B Grade molds we sell can be easily fixed with a little sanding and or a top coat of clear acrylic. But because we know that means extra work on your end we sell these at a discount.
What is a Blank?
A blank also know as a master is the item molded to create a mold. We use shiny acrylic for the majority of our molds.